Shipping policy
Shipping Policy
We move with intention. Every order is handled with care and attention to detail.
Processing Time
Orders are processed within
Shipping Policy
We move with intention. Every order is handled with care and attention to detail.
Processing Time
Orders are processed within 2–5 business days.
Once your order is prepared and shipped, you will receive a confirmation email with tracking information.
Please note that processing times may be slightly longer during high-volume periods.
Shipping Time
Shipping times vary based on your location.
Domestic orders typically arrive within 4-12 business days after shipment.
Delivery times are estimates and may vary due to carrier delays beyond our control.
Shipping Costs
Shipping rates are calculated at checkout based on your location and selected shipping method.
Customers are responsible for providing accurate shipping information. We are not responsible for delays or lost packages due to incorrect addresses entered at checkout.
Order Tracking
Once your order ships, you will receive tracking details via email.
Please allow 24–48 hours for tracking updates to appear.
First Crown Delivery Guarantee
We stand behind our commitment to providing a great customer experience.
If your order is not delivered within 14 business days after shipment confirmation, we will refund your shipping charges.
To request a shipping refund under this guarantee, please contact us at FirstCrownApparel@Gmail.com within 14 days of delivery and provide your order number.
Guarantee Exclusions
The Delivery Guarantee does not apply to delays caused by:
- Incorrect or incomplete shipping addresses provided by the customer
- Carrier disruptions, service interruptions, or labor strikes
- Severe weather events or natural disasters
- Customs processing delays for international shipments
- Orders marked as delivered by the shipping carrier
- Circumstances outside of First Crown Apparel's reasonable control
Lost or Delayed Packages
If your package appears lost or significantly delayed, contact the shipping carrier first using your tracking number.
If you still need assistance, contact us at:
Firstcrownapparel@gmail.com
We will do our best to support you.